handpicked, locally sourced gift experiences for all occasions.

EXPERIENCE VOUCHERS - FREQUENTLY ASKED QUESTIONS

From “How do I buy an experience voucher?” to “How do I book my experience?” Here’s a selection of the questions we get asked most frequently. If you can’t find the answer to your question please contact us via email, chat or phone.

We are working hard with our suppliers to ensure that all experiences can be re-booked or postponed and expiry dates will be flexible during these exceptional circumstances.

#BuyWithConfidence #ShopLocal #SupportLocalBusinesses

Find out more here.

Of course! We sell Uniquely Local vouchers which can be used to buy any experience on the website. You’ll find these in denominations starting at £10 here.

  1. Choose an experience on the Uniquely Local website
  2. Select to have the voucher sent to you via email and fill in the recipient name and email address. Don’t worry about the message field, it’s not required.
  3. Click on ADD TO BASKET.
  4. On the basket page enter your voucher code into the voucher code field on the basket page then click APPLY VOUCHER CODE.
  5. Complete the rest of the checkout process and your voucher will be emailed to you. There will be booking instructions on the email voucher for your chosen experience.
  6. Enjoy the experience!
Printed on your experience voucher there should be a phone number or email address for the experience provider. You will need to contact the experience provider to book as Uniquely Local can’t make the booking for you. If you are struggling to contact the experience provider please get in touch and we’ll do our best to help.

Voucher gift box orders placed by 1pm on weekdays will be sent the same working day by First Class post via Royal Mail. Most should arrive next day, please allow a little longer for orders placed after 1pm or at weekends.

PDF e-voucher orders placed during business hours will be processed and emailed within a few hours of ordering. Orders placed out of hours will be processed the next working day.

You can pay using PayPal or with any major credit or debit card. All payments are secure.

Yes, you can exchange your voucher for another experience of the same value. If you’d like to upgrade to a more expensive experience you can pay the difference and upgrade. Unfortunately, you can’t get a part refund on a cheaper experience outside of the 14 day post purchase period.

Sure – you may cancel up to 14 days after purchase for a full refund (minus any postage and packaging costs).