If you’re buying presents for Christmas 2017, we’ve made it easier for you to buy with confidence:

Last order dates

In order to ensure delivery before Christmas, orders requiring postage can be placed up to 3pm on Thursday 21st December. E-vouchers can be ordered until 5pm on Christmas Eve. We’ll be taking a break over Christmas so there will be no orders processed from 5pm Christmas Eve until 29th December.

Extended voucher validity

Experiences bought as Christmas gifts from Friday 27th October to Sunday 24th December will be post-dated the 25th December 2017, instead of from the date of purchase. Just add a note to your order to let us know it is a Christmas gift.

Exchanges

If the recipient would like to exchange his or her Christmas gift voucher they may do so simply by contacting us. As long as the voucher has not been redeemed it may be exchanged for an experience of equal value or credited against an experience of higher value.

Gorgegous new Christmas gift boxes

Gift Box for Christmas 2017We’ve been improving our packaging since last Christmas and have a new gift box for Christmas 2017. We wanted our boxes to look gorgeous and unique but we also wanted them to be as environmentally friendly as possible – great packaging shouldn’t cost the earth! We’ve found a supplier who makes our boxes from recycled fibre comprised of 100% post consumer waste. We think they look great and hope you do too. They’re perfectly sized to fit through your letter box – so no hot footing it down to the post office to collect missed parcels – and a treat to give and receive.